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The role of performance appraisal
The role of performance appraisal













For employees, writing outcomes-based objectives is easier when you know what you want to stand for.

  • Engage every participant in the process by helping them understand what it means to take real accountability.
  • the role of performance appraisal

    It is not unusual to take a couple of days to work through the initial establishment of responsibilities and goals with each individual and a periodic appraisal may require several hours rather than the typical 20 minutes.”įrom our perspective, there were three underlying messages from Macgregor’s 1957 article that still hold true today for what has to be present for a performance management process to work On the real investment required: “There is an unavoidable cost: the manager must spend considerably more time in implementing a program of this kind. This method can fail as readily as any other in the clumsy hands of insensitive or indifferent or power-seeking managers.”

    the role of performance appraisal

    On the role of the manager: “Of course, managerial skill is required. no universal list of rating categories is required” On systems/process/forms: “The particular mechanics are of secondary importance. These excerpts from article are proof in point: This was where McGregor through attention needed to be focused. However it is our observation that HR seems more obsessed with forms and process than with the culture of performance and the mindsets of managers and employees. Like I said, it sounds like the basis of most performance frameworks we see.

  • Managers and employees review performance together and reset targets for the next period.
  • At the end of the performance period the employee conducts a self-appraisal, ”substantiated with factual data” and.
  • Employees should establish their own specific short-term goals/targets including the intended actions proposed to reach them, targets are then agreed with the manager.
  • Ensure there is a clear statement of the major features of a job that defines the broad areas of responsibility jointly agreed by the manager and employee.
  • McGregor’s thoughts on improving the performance process were: Many of these remain the espoused fundamentals of the systems and processes in use by organisations now. the employee is “no longer being examined but being the examiner” and “becomes an active agent, not a passive object”ĭouglas McGregor was uneasy with where Performance Appraisal was going and made a number of suggestions for how things could be better. We must find a new plan – not a compromise to hide the dilemma, but a bold move to resolve the issue.” In McGregor’s words a new approach is needed that “shifts the emphasis from appraisal to analysis. In the next post look for our insights on how organisations might take performance management to the next level.īack to 1957 and that HBR article where McGregor said ”. The previous post highlighted the issues with the practice of Performance Management that McGregor identified so now it’s time to look at his suggestions for how things might be better.

    the role of performance appraisal

    Recently I published a post highlighting that while there has been a lot written about the failings of performance management practices and, the fact some high profile organisations have announced changes to or even dumped their performance management practices, that Douglas MacGregor pointed out similar issues with the practice of performance appraisal nearly sixty years ago.















    The role of performance appraisal